Shipping

Do you ship outside of the US and Australia?
Yes, we do! But I want to warn you shipping is expensive. The cost of shipping overseas by air has skyrocketed because of the coronavirus. If you’re happy to pay for shipping, contact us with your country and zip/post code, and I’ll find out what the cost is.
NEW: Buy the PAPERBACK on AMAZON (USA, Canada, UK, Germany, France, Spain, Italy, and Japan)
When will I receive my order?
USA: Your order is processed within 1-2 business days, and should arrive in 3-10 business days.
Australia: Your order is processed within one business day, and should arrive in 3-7 business days. Express shipping should arrive in 1-2 business days (not guaranteed due to the current situation).
Notice: The pandemic and the busy shopping season is affecting delivery times. Please be patient. Thank you for understanding. For faster delivery, please choose Express Shipping at the checkout (fees apply).
If you feel your order has taken longer than it should, please don’t hesitate to email us at michael@piccopuppy.com, or use the contact form. We’ll look into it right away. You’ll receive a prompt reply between 7 AM and 9 PM (Sydney time), even on weekends.
How do I track delivery?
USA: You get a USPS tracking number by email when your order is processed.
Australia: You get an Australia Post tracking number by email when your order is processed.
Mobile Updates: Enter your mobile number on the checkout thank you page to receive delivery updates.
Can I have four copies shipped to different addresses?
Yes! Contact us to discuss your needs.
Where is the coupon entry box on the checkout page?
On mobile devices, tap the “Show order summary + Enter coupon” link at the top of the checkout page to reveal the “Enter coupon code” box.
Can I buy a signed copy of the book?
Yes, but I live in Australia so only orders shipped from Australia can be signed. Place your order, then contact us right away and ask for a signed copy. You must contact us right away. Once your order has shipped, we can no longer sign your book.
I have questions. How do I contact you?
Get in touch. We’d love to hear from you. Please contact us.