Help & Contact Us

If you purchased a Picco Puppy book on Amazon and have an issue with your order, please contact Amazon for support. Visit the Amazon.com, Amazon UK, Amazon Canada, or Amazon Australia Help page (or your local Amazon's Help page). US customers can call Amazon on 1-206-922-0880. If you get no joy from Amazon, please don't hesitate to contact us. We'll try our best to help you.

If you're unhappy with your purchase on this website, please contact us as soon as possible and we'll do everything we can to make it right. If you'd like a refund, contact us within 12 months for a full refund.

Please get in touch via chat box at the bottom right of the page, the form below, or email us at michael@piccopuppy.com. We'd love to hear from you.

You'll receive a prompt reply between 8.30 AM and 6 PM (Sydney, Australia time). Please be patient as we may be away from our computer doing chores and school runs.

We'll do our best to respond promptly on weekends. But, please be patient if we don't respond right away. We're probably offline with family and friends for much needed downtime. We aim to respond within 24 hours, but by Monday lunchtime (Sydney, Australia time), at the very latest. Thanks for your understanding. 🤗

The time in Sydney, Australia, is:

Picco Puppy® is a registered trademark (Reg. U.S. Pat. & Tm Off. & IP Aus.) and trading name of Marketing Munch Pty Limited (Registered Australian Business Number 22 143 805 207). Marketing Munch Pty Limited, PO Box 101, Roseville, NSW 2069, Australia.